SHIPPING-AND-PICK-UP

We-make-it-easy-for-you!-You-have-the-option-of-having-your-product-shipped-directly-to-you;-or-picking-it-up-from-the-Showroom-of-your-choice--During-Checkout,-you-will-be-able-to-select-your-shipping-method--Further,-all-orders-over-US-$250-qualify-for-Free-Ground-Shipping!*-When-picking-up-from-a-Showroom,-you-will-receive-a-notification-when-your-product-is-available-for-collection;-alternatively,-you-will-receive-an-email-with-a-tracking-number-

*Free-Ground-Shipping-is-only-available-to-continental-US-and-Canada--Not-able-to-ship-to-PO-Boxes--Lead-times-vary-based-on-your-location-and-product-availability--To-insure-product-integrity,-orders-that-include-ceramics,-bathtubs-or-mirrors-must-be-shipped-to-a-Showroom;-and-then-subsequent-arrangements-can-be-made--For-orders-that-have-multiple-items-with-different-lead-times,-the-longest-lead-time-applies-to-the-whole-order-and-it-will-ship-together-when-complete-

HOW-LONG-WILL-MY-DELIVERY-TAKE?

Depending-on-the-product-being-purchased,-it-could-be-available-for-immediate-pick-up-from-a-Showroom--If-the-order-is-being-fulfilled-by-Forte-Brands,-then-orders-are-processed-and-shipped-within-2-4-business-days-of-placement--The-Forte-Brands-warehouse-is-located-in-Milford,-MA-(USA);-and-then-shipped-via-ground-transportation-to-your-location-or-Showroom-of-your-choice-

HOW-MUCH-DOES-DELIVERY-COST?

Shipping-is-FREE-for-orders-over-US-$250--For-smaller-shipments,-we-extend-our-negotiated,-heavily-discounted-ground-shipping-rates-with-UPS-–-and-your-order-size-and-delivery-location-will-determine-the-cost-

NEXT-DAY,-WEEKEND-AND-TIME-SPECIFIC-DELIVERIES-AND-INTERNATIONAL-DELIVERIES

We-understand-that-sometimes-you-just-are-not-able-to-wait-to-receive-your-product--During-Checkout,-you-have-the-option-to-select-the-expedited-service-of-your-choice--Again,-we-extend-our-heavily-discounted-rates-with-UPS--For-orders-outside-USA-and-Canada,-please-email-your-request-to:-sales@fortebrands-com

RETURNS

Forte-Brands-offers-the-opportunity-to-return-an-item-that-is-no-longer-required--In-these-instances,-the-item-must-have-not-been-installed-and-must-be-in-original-condition-(including-packaging)-and-notification-of-the-request-must-be-received-by-Forte-Brands-within-45-days-of-when-the-product-was-shipped--A-25%-stocking-fee-will-be-applied-to-all-returns--Customers-are-responsible-for-return-shipping-unless-the-product-is-deemed-faulty--Please-send-all-return-requests-to-sales@fortebrands-com-- Return-requests-will-be-kept-open-for-4-weeks-at-which-time-they-will-be-closed--Any-returns-received-after-this-time-will-not-be-processed--Please-allow-5-7-days-from-the-date-the-return-is-received-to-Forte-Brands-for-the-credit-to-be-issued-to-accounts--If-returned-goods-are-damaged,-show-signs-of-installation,-or-not-in-the-original-packaging,-credit-will-be-denied--The-customer-will-be-given-the-options-to-either-have-Forte-Brands-dispose-of-the-goods-or-have-the-goods-returned-at-the-customer’s-expense-