SHIPPING AND PICK UP

We make it easy for you! You have the option of having your product shipped directly to you; or picking it up from the Showroom of your choice. During Checkout, you will be able to select your shipping method. Further, all orders over US $250 qualify for Free Ground Shipping!* When picking up from a Showroom, you will receive a notification when your product is available for collection; alternatively, you will receive an email with a tracking number.

*Free Ground Shipping is only available to continental US and Canada. Not able to ship to PO Boxes. Lead times vary based on your location and product availability. To insure product integrity, orders that include ceramics, bathtubs or mirrors must be shipped to a Showroom; and then subsequent arrangements can be made. For orders that have multiple items with different lead times, the longest lead-time applies to the whole order and it will ship together when complete.

HOW LONG WILL MY DELIVERY TAKE?

Depending on the product being purchased, it could be available for immediate pick-up from a Showroom. If the order is being fulfilled by Forte Brands, then orders are processed and shipped within 2-4 business days of placement. The Forte Brands warehouse is located in Milford, MA (USA); and then shipped via ground transportation to your location or Showroom of your choice.